Privacy Policy

This Privacy Policy explains how Flor Elena Robledo (“we,” “us,” or “our”) collects, uses, and protects information when you visit this website. It should be read together with our Cookie Policy. By using this website, you agree to the practices described here.

Who We Are

This website is operated by Flor Elena Robledo. If you have any questions about this Privacy Policy or your information, you can contact us at [email protected].

Information We Collect

Information you provide to us. When you contact us through a form, subscribe to our newsletter, or otherwise communicate with us, we collect the information you choose to share — such as your name, email address, and the content of your message. We use Fluent Forms to operate our contact and subscription forms, and the information you submit is stored so we can respond to you or provide the updates you requested.

Information collected automatically. Like most websites, our website and its service providers may automatically collect limited technical information through cookies and similar technologies — such as your browser type, device type, general location, and how you interact with the site. Please see our Cookie Policy for details.

How We Use Your Information

We use the information we collect to: respond to your inquiries and communicate with you; send you newsletters or updates you have requested; operate, maintain, and improve the website; keep the website secure and prevent misuse; and comply with our legal obligations. We do not sell your personal information.

Newsletter and Email Communications

If you subscribe to our newsletter, we use your email address to send you updates and related content. You can unsubscribe at any time by using the unsubscribe link in any email or by contacting us at the email address above. We retain subscriber information until you unsubscribe or ask us to delete it.

How We Share Information

We do not sell or rent your personal information. We may share information with trusted service providers who help us operate the website — for example, hosting, form processing, and email delivery — and only to the extent needed to provide those services. We may also disclose information if required by law, or to protect our rights, safety, or property.

Third-Party and Embedded Content

Our website may include content embedded from third-party services, such as YouTube videos, Spotify players, and links to social media platforms. These third parties may collect information about your interaction with their content and are governed by their own privacy policies, which we do not control. We encourage you to review the privacy policies of any third-party services you interact with.

Analytics and Advertising

At the effective date of this Privacy Policy, we do not use Google Analytics, the Meta/Facebook Pixel, or similar advertising or analytics tracking tools. If we introduce such tools in the future, we will update this Privacy Policy and, where required, implement appropriate consent mechanisms.

Data Retention

We keep personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.

Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, or delete the information we hold about you, and to opt out of certain uses. To exercise any of these rights, contact us at [email protected]. We will respond in accordance with applicable law.

California residents. If you are a California resident, you may have additional rights under California law, including the right to know what personal information we collect and the right to request deletion. We do not sell personal information.

Users in the European Economic Area and United Kingdom. If you are located in the EEA or UK, you may have rights under the GDPR or UK GDPR, including rights of access, rectification, erasure, restriction, and objection. Our lawful bases for processing include your consent, our legitimate interests in operating the website, and compliance with legal obligations.

Data Security

We take reasonable measures to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

This website is not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us so we can remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the technologies we use, or applicable legal requirements. When we make changes, we will update the effective date at the top of this policy. The revised Privacy Policy becomes effective when it is posted on this website.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at: [email protected]